Those messages are ussually related to file permission. Check you still have space available, if so, then run set permissions on /opt/otrs/ Regards 2017-11-06 16:02 GMT-06:00 Mohammad Goodarzi :

I am getting this error that I cannot figure out how to solve it. I read few related questions but I could not figure out how to solve the problem.

Message: Can't open '/opt/otrs/var/tmp/CacheFileSt orable/DynamicField/3a185f32828a79653f6a091eb41d040c': No such file or directory

Traceback (21357): Module: Kernel::System::Main::FileRead (v1.63) Line: 337 Module: Kernel::System::Cache::FileStorable::Get (v1.9) Line: 117 Module: Kernel::System::Cache::Get (v1.21) Line: 157 Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.56.2.2) Line: 856 Module: Kernel::System::GenericAgent::new (v1.81) Line: 117 Module: /opt/otrs//bin/otrs.GenericAgent.pl (v1.6) Line: 89

Is there anyway to solve this issue?

Thanks

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