Hello, I just tried to open a new ticket via Phone View. That did as I wanted but if in the ticket the From: and To: are the same adresses, although if I selected different ones. The queue the ticket is pushed into, is the right one, so its just a blemish. An yesterday I customized a frontend theme. In Header.dtl I wanted to display an image, but OTRS expanded the path with the session id. For other links that seems good, but not for images. Bye, Andreas -- --------------- professional INTERNET services -------------- EastLink GmbH - Augustusburger Strasse 1 - D-09111 Chemnitz voice: +49-180-5432060 fax: +49-371-4320626 www.eastlink.de
Hi Andreas, On Tue, Oct 29, 2002 at 10:02:29AM +0100, Andreas Haase wrote:
I just tried to open a new ticket via Phone View. That did as I wanted but if in the ticket the From: and To: are the same adresses, although if I selected different ones. The queue the ticket is pushed into, is the right one, so its just a blemish.
I changed this. Now it will be the sting of the phone-to-select box in the to field.
An yesterday I customized a frontend theme. In Header.dtl I wanted to display an image, but OTRS expanded the path with the session id. For other links that seems good, but not for images.
Ja, correct. I changed this. As "fast fix", use an absolute
Andreas Thanks for your help!
Martin
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Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
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participants (2)
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Andreas Haase -
Martin Edenhofer