Ryan Delany wrote:

I've posted a step by step how-to for anyone interested. I submitted before the release of 2.15 so I apologize for it being out of date already! I'll update as soon as I can.

http://www.howtoforge.com/otrs_centos4.4

I must say my install on CentOS 4.4 was way easier. I just used the otrs rpm. I also used Dag Wieers' repository so there is no need to install Perl modules via CPAN (you can just use yum) and I used the standard mod_perl which comes with its own apache config. No need to edit any config files. Nils Breunese.