My setup is as follows: Groups: Technology Group Maintanence Group Roles: Helpdesk Admins Rights are: RW ADMIN RW FAQ RW STATS RW Technology Group RW Users IT STAFF Rights are: RW Technology Group Maintenance Admins Rights are: RW Maintenance Group Maintenance Staff Rights are: RW Maintenance Group Then I have two queues: Technology Requests owned by Technology Group and Maintenance Requests owned by Maintenance Group Anyway everyone in the technology groups seem to receive e-mails but no one in the Maintenance Group receives e-mails. Please help!!!! David Sugar Administrative Technology Coordinator The Boys' Latin School of Maryland 822 West Lake Avenue Baltimore, MD 21211 410-377-5192 x.