Hello. I need help with the notification of OTRS.
When I create a incident, the mail with the notifications, is not sent.
In the log appear this problem:
Nov 11 19:02:57 soporte postfix/pickup[3686]: BBDD64837B: uid=33 from=<>
Nov 11 19:02:57 soporte postfix/cleanup[4471]: BBDD64837B:
message-id=<1257962577.571619.97190515@soporte.dsigne>
Nov 11 19:02:57 soporte postfix/qmgr[3687]: BBDD64837B: from=<>, size=2094,
nrcpt=1 (queue active)
Nov 11 19:02:57 soporte postfix/smtp[4473]: warning: no MX host for
signe.eshas a valid address record
Nov 11 19:02:57 soporte postfix/smtp[4473]: BBDD64837B: to=
Nov 11 19:02:57 soporte postfix/smtp[4473]: warning: no MX host for http://signe.es/ signe.es has a valid address record Nov 11 19:02:57 soporte postfix/smtp[4473]: BBDD64837B: to=< mailto:soporte@signe.es soporte@signe.es>, relay=none, delay=0.01, delays=0.01/0/0/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name= http://zmail2.signe.es/ zmail2.signe.es type=A: Host not found) I seems that the SMTP server, zmail2.signe.es, that the OTRS system is attempting to send email to does not exist (Host not Found). As your system logged stated a few lines earlier there was no valid MX host for the domain. When I look up MX records for signe.es I get a different response that you have here. I'd look at your DNS settings and verify that they are functioning correctly/accurately. I would say my Spanish is worse than your English.
participants (2)
-
Gabriel Díaz -
LQ Marshall