Hello, Thanks by your coments. I check the windows eventviewer without errors. The Apache Log has the following error: [Wed Dec 26 11:43:18 2007] [notice] Child 2948: Starting thread to listen on port 80. [Wed Dec 26 11:43:33 2007] [error] [client 192.168.0.127] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico, referer: http://servotrs/otrs/index.pl?Action=AgentTicketMailbox&Subaction=New [Wed Dec 26 11:57:43 2007] [error] [client 192.168.0.127] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico, referer: http://servotrs/otrs/index.pl?Action=AgentTicketCustomer&TicketID=20 [Wed Dec 26 12:54:07 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations There are 2 errors the first was at 11:43 an the second error at 11:57 but the system stop al 12:09 more less ?? Thanks for your cooperation Antonio

Date: Fri, 21 Dec 2007 10:57:07 +0100 From: "Peter Hoogkamer" Subject: Re: [otrs] The system crashes To: "User questions and discussions about OTRS.org" Message-ID: <73aa5bd40712210157v22dc54a4teebc1b881d39348a@mail.gmail.com> Content-Type: text/plain; charset=UTF-8

Hello,

I am running OTRS::ITSM 2.2.4 on Apache and Windows server 2003. I am not having any problems with otrs. I have recently upgraded to 2.2.4 and that went fine. I suggest you check you're logs, also the windows eventviewer.

Peter

2007/12/21, Steven Carr :

...

Antonio Sarmiento wrote: I�m using win32 OTRS 2.2.4 but I�m having problem with the system because sometimes it don�t respond. Normally it respond quickly but in this cases the screen looks like it is waiting for response but it never comes.(hung up !! )

I have to restart the system (with de restart batch file) and then begin to work again ??

Are there any errors in the Apache log files?

Steve