Re: [otrs] Source for Iphone Application

Hi Erling,
I want to offer you support for the server site (do you have docu what
you want to have?).
I see, there are more people interested.
Should we start a public project group?Who wants to join?
-Martin
(OTRS.org founder)
On Aug 12, 2010, at 10:21, "Erling Lothe"
Hey again,
I have been working on an Android app the last two weeks. Currently it just reads tickets, you have the possibility to assign tickets and add them to your phones calendar. The problem is that most of the time I struggle on the server side to get data in and out of otrs. On the server side I have some PHP returning JSON to the phone.
Therefor if I could get some documentation on how the JSON requests to and from the iphone-handler is it would really make my work easier. Since I already use JSON queries it would be easy to rewrite the few lines of code to use the iphone-handler instead.
Vennlig hilsen - Best regards - Saludos Cordiales
Erling Lothe IT Consultant Adell Group AS
Phone: +47 52003565 / +47 91831658 Email: el@adell.no
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jos Vos Sent: 11. august 2010 17:04 To: User questions and discussions about OTRS. Subject: Re: [otrs] Source for Iphone Application
Hi,
On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:
The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform.
I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you.
What are the plans for an Android version?
Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone.
Thanks,
-- -- Jos Vos
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

On Thu, Aug 12, 2010 at 9:52 AM, Martin Edenhofer
Hi Erling,
I want to offer you support for the server site (do you have docu what you want to have?).
I see, there are more people interested.
Should we start a public project group?Who wants to join?
I'm game!
-Martin
(OTRS.org founder)
On Aug 12, 2010, at 10:21, "Erling Lothe"
wrote: Hey again,
I have been working on an Android app the last two weeks. Currently it just reads tickets, you have the possibility to assign tickets and add them to your phones calendar. The problem is that most of the time I struggle on the server side to get data in and out of otrs. On the server side I have some PHP returning JSON to the phone.
Therefor if I could get some documentation on how the JSON requests to and from the iphone-handler is it would really make my work easier. Since I already use JSON queries it would be easy to rewrite the few lines of code to use the iphone-handler instead.
Vennlig hilsen - Best regards - Saludos Cordiales
Erling Lothe IT Consultant Adell Group AS
Phone: +47 52003565 / +47 91831658 Email: el@adell.no
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jos Vos Sent: 11. august 2010 17:04 To: User questions and discussions about OTRS. Subject: Re: [otrs] Source for Iphone Application
Hi,
On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:
The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform.
I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you.
What are the plans for an Android version?
Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone.
Thanks,
-- -- Jos Vos
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Any news about the Android App?
I'm not an android developer, but i wonder to help you testing on portable.
2010/8/12 Mauricio Tavares
On Thu, Aug 12, 2010 at 9:52 AM, Martin Edenhofer
wrote: Hi Erling,
I want to offer you support for the server site (do you have docu what you want to have?).
I see, there are more people interested.
Should we start a public project group?Who wants to join?
I'm game!
-Martin
(OTRS.org founder)
On Aug 12, 2010, at 10:21, "Erling Lothe"
wrote: Hey again,
I have been working on an Android app the last two weeks. Currently it just reads tickets, you have the possibility to assign tickets and add them to your phones calendar. The problem is that most of the time I struggle on the server side to get data in and out of otrs. On the server side I have some PHP returning JSON to the phone.
Therefor if I could get some documentation on how the JSON requests to and from the iphone-handler is it would really make my work easier. Since I already use JSON queries it would be easy to rewrite the few lines of code to use the iphone-handler instead.
Vennlig hilsen - Best regards - Saludos Cordiales
Erling Lothe IT Consultant Adell Group AS
Phone: +47 52003565 / +47 91831658 Email: el@adell.no
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jos Vos Sent: 11. august 2010 17:04 To: User questions and discussions about OTRS. Subject: Re: [otrs] Source for Iphone Application
Hi,
On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:
The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform.
I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you.
What are the plans for an Android version?
Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone.
Thanks,
-- -- Jos Vos
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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I also like android I can be the second tester
Julio Angulo
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Luis Daniel Lucio Quiroz
Enviado el: Miércoles, 07 de Septiembre de 2011 04:28 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Source for Iphone Application
Any news about the Android App?
I'm not an android developer, but i wonder to help you testing on portable.
2010/8/12 Mauricio Tavares
Hi Erling,
I want to offer you support for the server site (do you have docu what you want to have?).
I see, there are more people interested.
Should we start a public project group?Who wants to join?
I'm game!
-Martin
(OTRS.org founder)
On Aug 12, 2010, at 10:21, "Erling Lothe"
wrote: Hey again,
I have been working on an Android app the last two weeks. Currently it just reads tickets, you have the possibility to assign tickets and add them to your phones calendar. The problem is that most of the time I struggle on the server side to get data in and out of otrs. On the server side I have some PHP returning JSON to the phone.
Therefor if I could get some documentation on how the JSON requests to and from the iphone-handler is it would really make my work easier. Since I already use JSON queries it would be easy to rewrite the few lines of code to use the iphone-handler instead.
Vennlig hilsen - Best regards - Saludos Cordiales
Erling Lothe IT Consultant Adell Group AS
Phone: +47 52003565 / +47 91831658 Email: el@adell.no
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jos Vos Sent: 11. august 2010 17:04 To: User questions and discussions about OTRS. Subject: Re: [otrs] Source for Iphone Application
Hi,
On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:
The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform.
I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you.
What are the plans for an Android version?
Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone.
Thanks,
-- -- Jos Vos
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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participants (4)
-
DM_Julio Angulo
-
Luis Daniel Lucio Quiroz
-
Martin Edenhofer
-
Mauricio Tavares