migration to new OS version

Hello, We are migrating from Cent OS 5.7 to Cent OS 6.2. I want to create a clean otrs install and tailor it like we currently have. This brings about a few challenges, mostly, finding out all the parameters that have been changed over the years from the default. Does anyone know a simple way of checking fro all non-default parameters that are NOT hard-coded in any of the config files (as there are a few of those too). thanks Neil

Hi Neil, this is simple. In the SysConfig, you have an export function. Use that to download all your local changes, and import them into the other system. Regards, mg Am 02.07.12 15:50, schrieb Neil Simpson:
Hello,
We are migrating from Cent OS 5.7 to Cent OS 6.2. I want to create a clean otrs install and tailor it like we currently have.
This brings about a few challenges, mostly, finding out all the parameters that have been changed over the years from the default.
Does anyone know a simple way of checking fro all non-default parameters that are NOT hard-coded in any of the config files (as there are a few of those too).
thanks
Neil
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit Drittapplikationen -- Für Frühbucher zum Vorzugspreis: http://www.otrs.com/index.php?id=2361&L=1

Or you could brute force copy the source directory over a destination
installation of the same revision level. (You should backup both source and
destination folders and database before doing this.)
On Mon, Jul 2, 2012 at 10:11 AM, Martin Gruner
Hi Neil,
this is simple. In the SysConfig, you have an export function. Use that to download all your local changes, and import them into the other system.
Regards, mg
Am 02.07.12 15:50, schrieb Neil Simpson:
Hello,
We are migrating from Cent OS 5.7 to Cent OS 6.2. I want to create a clean otrs install and tailor it like we currently have.
This brings about a few challenges, mostly, finding out all the parameters that have been changed over the years from the default.
Does anyone know a simple way of checking fro all non-default parameters that are NOT hard-coded in any of the config files (as there are a few of those too).
thanks
Neil
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Martin Gruner Senior Developer R&D
OTRS AG Europaring 4 94315 Straubing
T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn
Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit Drittapplikationen – Für Frühbucher zum Vorzugspreis: http://www.otrs.com/index.php?id=2361&L=1
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (3)
-
Gerald Young
-
Martin Gruner
-
Neil Simpson