Can't run Scheduler on otrs 3.3.4
Hello. The scheduler can not start on system start-up, or using /etc/init.d/otrs-scheduler-linux start. The problem is in this: bin/otrs.Scheduler.pl -a status Not Running! *** glibc detected *** /usr/bin/perl: double free or corruption (!prev): 0x0000000001f9a1b0 *** And script hangs. I use Control+C to stop it. I didn't find out why is this error. My system is: Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.54-2 x86_64 GNU/Linux Thank you for help. -- Mimiko desu.
perl -v
On Thu, Feb 20, 2014 at 4:28 PM, Mimiko
Hello.
The scheduler can not start on system start-up, or using /etc/init.d/otrs-scheduler-linux start. The problem is in this:
bin/otrs.Scheduler.pl -a status Not Running! *** glibc detected *** /usr/bin/perl: double free or corruption (!prev): 0x0000000001f9a1b0 ***
And script hangs.
I use Control+C to stop it. I didn't find out why is this error. My system is: Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.54-2 x86_64 GNU/Linux
Thank you for help.
-- Mimiko desu. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
On 20.02.2014 23:55, Gerald Young wrote:
perl -v
Oh, I've forgot about perl info: perl -v This is perl 5, version 14, subversion 2 (v5.14.2) built for x86_64-linux-gnu-thread-multi (with 88 registered patches, see perl -V for more detail) Copyright 1987-2011, Larry Wall Summary of my perl5 (revision 5 version 14 subversion 2) configuration: Platform: osname=linux, osvers=3.2.0-4-amd64, archname=x86_64-linux-gnu-thread-multi uname='linux babin 3.2.0-4-amd64 #1 smp debian 3.2.46-1+deb7u1 x86_64 gnulinux ' config_args='-Dusethreads -Duselargefiles -Dccflags=-DDEBIAN -D_FORTIFY_SOURCE=2 -g -O2 -fstack-protector --param=ssp-buffer-size=4 -Wformat -Werror=format-security -Dldflags= -Wl,-z,relro -Dlddlflags=-shared -Wl,-z,relro -Dcccdlflags=-fPIC -Darchname=x86_64-linux-gnu -Dprefix=/usr -Dprivlib=/usr/share/perl/5.14 -Darchlib=/usr/lib/perl/5.14 -Dvendorprefix=/usr -Dvendorlib=/usr/share/perl5 -Dvendorarch=/usr/lib/perl5 -Dsiteprefix=/usr/local -Dsitelib=/usr/local/share/perl/5.14.2 -Dsitearch=/usr/local/lib/perl/5.14.2 -Dman1dir=/usr/share/man/man1 -Dman3dir=/usr/share/man/man3 -Dsiteman1dir=/usr/local/man/man1 -Dsiteman3dir=/usr/local/man/man3 -Duse64bitint -Dman1ext=1 -Dman3ext=3perl -Dpager=/usr/bin/sensible-pager -Uafs -Ud_csh -Ud_ualarm -Uusesfio -Uusenm -Ui_libutil -DDEBUGGING=-g -Doptimize=-O2 -Duseshrplib -Dlibperl=libperl.so.5.14.2 -des' hint=recommended, useposix=true, d_sigaction=define useithreads=define, usemultiplicity=define useperlio=define, d_sfio=undef, uselargefiles=define, usesocks=undef use64bitint=define, use64bitall=define, uselongdouble=undef usemymalloc=n, bincompat5005=undef Compiler: cc='cc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -DDEBIAN -fstack-protector -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64', optimize='-O2 -g', cppflags='-D_REENTRANT -D_GNU_SOURCE -DDEBIAN -fstack-protector -fno-strict-aliasing -pipe -I/usr/local/include' ccversion='', gccversion='4.7.2', gccosandvers='' intsize=4, longsize=8, ptrsize=8, doublesize=8, byteorder=12345678 d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=16 ivtype='long', ivsize=8, nvtype='double', nvsize=8, Off_t='off_t', lseeksize=8 alignbytes=8, prototype=define Linker and Libraries: ld='cc', ldflags =' -fstack-protector -L/usr/local/lib' libpth=/usr/local/lib /lib/x86_64-linux-gnu /lib/../lib /usr/lib/x86_64-linux-gnu /usr/lib/../lib /lib /usr/lib libs=-lgdbm -lgdbm_compat -ldb -ldl -lm -lpthread -lc -lcrypt perllibs=-ldl -lm -lpthread -lc -lcrypt libc=, so=so, useshrplib=true, libperl=libperl.so.5.14.2 gnulibc_version='2.13' Dynamic Linking: dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E' cccdlflags='-fPIC', lddlflags='-shared -L/usr/local/lib -fstack-protector' Characteristics of this binary (from libperl): Compile-time options: MULTIPLICITY PERL_DONT_CREATE_GVSV PERL_IMPLICIT_CONTEXT PERL_MALLOC_WRAP PERL_PRESERVE_IVUV USE_64_BIT_ALL USE_64_BIT_INT USE_ITHREADS USE_LARGE_FILES USE_PERLIO USE_PERL_ATOF USE_REENTRANT_API Built under linux Compiled at Sep 30 2013 03:45:34 @INC: /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . -- Mimiko desu.
Hello, Somewhere along the line glibc has become intolerant of minor memory leaks, I had a similar problem that was trying to close an already closed file pointer. There is an environment variable you can set called MALLOC_CHECK_ see below Recent versions of Linux libc (later than 5.4.23) and glibc (2.x) include a malloc() implementation which is tunable via environment variables. When MALLOC_CHECK_ is set, a special (less efficient) implementa- tion is used which is designed to be tolerant against simple errors, such as double calls of free() with the same argument, or overruns of a single byte (off-by-one bugs). Not all such errors can be protected against, however, and memory leaks can result. If MALLOC_CHECK_ is set to 0, any detected heap corrup- tion is silently ignored; if set to 1, a diagnostic message is printed on stderr; if set to 2, abort(3) is called immediately; if set to 3, a diagnostic message is printed on stderr and the program is aborted. Using a nonzero MALLOC_CHECK_ value can be useful because otherwise a crash may happen much later, and the true cause for the problem is then very hard to track down. HTH, Steve On 02/20/2014 04:28 PM, Mimiko wrote:
Hello.
The scheduler can not start on system start-up, or using /etc/init.d/otrs-scheduler-linux start. The problem is in this:
bin/otrs.Scheduler.pl -a status Not Running! *** glibc detected *** /usr/bin/perl: double free or corruption (!prev): 0x0000000001f9a1b0 ***
And script hangs.
I use Control+C to stop it. I didn't find out why is this error. My system is: Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.54-2 x86_64 GNU/Linux
Thank you for help.
-- Stephen Clark *NetWolves* Director of Technology Phone: 813-579-3200 Fax: 813-882-0209 Email: steve.clark@netwolves.com http://www.netwolves.com
On 20.02.2014 23:28, Mimiko wrote:
Hello.
The scheduler can not start on system start-up, or using /etc/init.d/otrs-scheduler-linux start. The problem is in this:
bin/otrs.Scheduler.pl -a status Not Running! *** glibc detected *** /usr/bin/perl: double free or corruption (!prev): 0x0000000001f9a1b0 ***
And script hangs.
I use Control+C to stop it. I didn't find out why is this error. My system is: Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.54-2 x86_64 GNU/Linux
Thank you for help.
Well, found why this is a problem. Otrs does not work with mysql's C Connector 6.1.3 as mysqlclient. -- Mimiko desu.
participants (3)
-
Gerald Young -
Mimiko -
Steve Clark