Ok. but, Hi Diego, On Thu, Nov 20, 2003 at 05:58:54PM -0300, Diego Fernandez wrote:

Hi Martin, (I searched the list but i didn't find exactly this) I've installed OTRS 0.5 beta 8 and I want to upgrade to OTRS 1.1.3. Is there any way to upgrade directly from 0.5 beta8 to 1.1.3, without passing through 1.0.1 ? Do you have any script that do this? If not, can you make one?

Yes you can update directly ;), you just need to upgrade the database to 1.0.x and then to 1.1.x. a) backup all b) cat $OTRS_HOME/scripts/DBUpdate-to-1.1.mysql.sql | mysql -p -f -u root otrs c) cat $OTRS_HOME/scripts/DBUpdate-to-1.2.mysql.sql | mysql -p -f -u root otrs d) update all otrs files (incl. config files, they are not compat. with OTRS 0.x) At this step, can I use otrs-1.1.3-01.i386.rpm (Redhat 7.3) directly from Otrs 0.x? This way: "rpm -Uvh otrs-1.1.3-01.i386.rpm " ? e) add you config settings to the new Kernel/Config.pm

thanks. Diego Fernández Servicios Profesionales http://openware.biz

Martin Thanks Diego Fernández Servicios Profesionales http://openware.biz eMail: dfernandez@openware.biz