
I am using defaults, though I am not sure how to determine this. rpm -q mod_perl mode_perl-1.99_05-3 Now one thing I have discovered, is that if I don't have this in my Config.pm: $Self->(TicketStorageModule) = 'Kernel::System::Ticket::ArticleStorageFS'; Then the passwords work fine! Take it out, they work, put it in, they are broken (in the way I described, until a restart)
From: Martin Edenhofer
Reply-To: otrs@otrs.org To: otrs@otrs.org Subject: Re: [otrs] Passwords lost after httpd restart Date: Tue, 25 Mar 2003 07:30:15 +0100 Hi Tara,
On Mon, Mar 24, 2003 at 09:07:05PM -0800, T S wrote:
Under RedHat 8, otrs 1.0.2, using RPM install, the passwords are lost after each httpd restart for all users.
There are no errors reported in the logs (other than incorrect password) If I ask for a new password by email, it is sent, and I can login. Restart again, and THAT password is lost.
Do you use mod_perl2? The default package of RedHat 8?
Tara
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
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Hi Tara, On Mon, Mar 24, 2003 at 10:53:25PM -0800, T S wrote:
I am using defaults, though I am not sure how to determine this.
rpm -q mod_perl mode_perl-1.99_05-3
Now one thing I have discovered, is that if I don't have this in my Config.pm:
$Self->(TicketStorageModule) = 'Kernel::System::Ticket::ArticleStorageFS';
Then the passwords work fine! Take it out, they work, put it in, they are broken (in the way I described, until a restart)
Normally the "TicketStorageModule" config option will not be the problem/solution. -=> The mod_perl package of RedHat 8 is mod_perl2. And mod_perl2 is still beta. The RedHat 8 mod_perl2 is broken. The crypt() works wrong. Unfortunately there is no stable mod_perl1 package on RedHat 8. :-( Solutions: a) update mod_perl2 to a newer version b) the current cvs version (development version!!!) includes a workaround/check for the RH8-mod_perl2 bug and will work on RH8 (http://ftp.gwdg.de/pub/misc/otrs/misc/snapshots/) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Noch 173 Tage bis zum Gäubodenvolksfest! ;-)
participants (2)
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Martin Edenhofer
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T S