Hi Annih, Maybe I can shed some light in the darkness here. First of all; you're talking about a box with 500MB of memory. That's not all that much, actually, nowadays. Especially if you would run other services such as MySQL and maybe Postfix on the same box as well. Even for small sites I guess 2 GB would not hurt! Secondly: if you would use mod_perl what Apache would do on startup is to compile all modules to bytecode so it can handle incoming requests quickly. It's similar to what Java Servlet Engines such as Tomcat would do. This is great, but it takes some time. In your case minutes; on a box with 1GB and not too bad memory situation it's more like 10-15 seconds. ((enjoy)) Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/7uyQfY On Wed, Dec 16, 2009 at 2:48 PM, wrote:

Hey, Alex.

I compared my problem with yours but maybe I forgot to tell you the most annoying fact of all: If I have OTRS in my sites-enabled Apache2 not only consume 110% of my memory, it also takes a few Minutes to start (in my testing environment, where I do not have an FQDN). OTRS has absolutely nothing to do. No active agents. No mails. No admins other than me. The testing environment has 500 MB of memory. I don't understand, what's going on there.

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