RE: Otrs 2.2.4 - FAQ - otrs - OTRS mailing lists

RE: Otrs 2.2.4 - FAQ

Fabricio Cruz

14 Feb 2008 14 Feb '08

3:32 p.m.

Yes... exist other things that I can verify? tks Fabricio ----- Original Message ----- From: To: Sent: Thursday, February 14, 2008 1:16 PM Subject: otrs Digest, Vol 55, Issue 44

...

Send otrs mailing list submissions to otrs@otrs.org

To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-request@otrs.org

You can reach the person managing the list at otrs-owner@otrs.org

When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..."

Today's Topics:

1. Otrs 2.2.4 - FAQ (Fabricio Cruz) 2. RE: Otrs 2.2.4 - FAQ (Peter van Beugen) 3. Re: windows update for OTRS (Shawn Beasley) 4. RE: windows update for OTRS (pri pri) 5. RE: Otrs 2.2.4 - FAQ (pri pri)

----------------------------------------------------------------------

Message: 1 Date: Thu, 14 Feb 2008 10:43:58 -0200 From: "Fabricio Cruz" Subject: [otrs] Otrs 2.2.4 - FAQ To: Message-ID: <003c01c86f07$4554aad0$8500a8c0@fabricio> Content-Type: text/plain; charset="iso-8859-1"

Hi ,

I am trying to add an article without success, I do not see no option to make this. They can help me?

PS: it forgives my English, it is very bad

TKS

Fabricio

Show replies by date

Obee, Daniel

14 Feb 14 Feb

3:50 p.m.

New subject: Otrs 2.2.4 - FAQ

Hi! Seems to be a bug in the 1.2.8 FAQ package. We installed the 1.2.8 on our test system and it seems the permissions are not set for a category. Quick check: add a category with permissions, reload as if you wanted to change something - the permissions are gon. Try the FAQ 1.2.5 (last I know that was flawless) or wait a couple of days. OTRS seems to be working on a new package. Greetz, Daniel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Fabricio Cruz Sent: Donnerstag, 14. Februar 2008 16:32 To: otrs@otrs.org Subject: [otrs] RE: Otrs 2.2.4 - FAQ Importance: High Yes... exist other things that I can verify? tks Fabricio ----- Original Message ----- From: To: Sent: Thursday, February 14, 2008 1:16 PM Subject: otrs Digest, Vol 55, Issue 44

...

Send otrs mailing list submissions to otrs@otrs.org

To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-request@otrs.org

You can reach the person managing the list at otrs-owner@otrs.org

When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..."

Today's Topics:

1. Otrs 2.2.4 - FAQ (Fabricio Cruz) 2. RE: Otrs 2.2.4 - FAQ (Peter van Beugen) 3. Re: windows update for OTRS (Shawn Beasley) 4. RE: windows update for OTRS (pri pri) 5. RE: Otrs 2.2.4 - FAQ (pri pri)

----------------------------------------------------------------------

Message: 1 Date: Thu, 14 Feb 2008 10:43:58 -0200 From: "Fabricio Cruz" Subject: [otrs] Otrs 2.2.4 - FAQ To: Message-ID: <003c01c86f07$4554aad0$8500a8c0@fabricio> Content-Type: text/plain; charset="iso-8859-1"

Hi ,

I am trying to add an article without success, I do not see no option to make this. They can help me?

PS: it forgives my English, it is very bad

TKS

Fabricio

Shawn Beasley

15 Feb 15 Feb

12:11 p.m.

New subject: Otrs 2.2.4 - FAQ

Hi Daniel, Hi Fabricio,

...

Hi!

Seems to be a bug in the 1.2.8 FAQ package.

We installed the 1.2.8 on our test system and it seems the permissions are not set for a category. Quick check: add a category with permissions, reload as if you wanted to change something - the permissions are gon.

Try the FAQ 1.2.5 (last I know that was flawless) or wait a couple of days. OTRS seems to be working on a new package.

It not only looks like a BUG. I think that it is a bug. But, it seems not to affect MSSQL as I have tested it there and it is working properly.

...

Greetz,

Daniel

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Fabricio Cruz Sent: Donnerstag, 14. Februar 2008 16:32 To: otrs@otrs.org Subject: [otrs] RE: Otrs 2.2.4 - FAQ Importance: High

Yes... exist other things that I can verify?

tks

Fabricio ----- Original Message ----- From: To: Sent: Thursday, February 14, 2008 1:16 PM Subject: otrs Digest, Vol 55, Issue 44

It would be great if one of you made a bug report, as you both are experiencing similar problems, and I assume on similar DB's. Correct me if I am wrong: Oracle? Thanks, ((enjoy)) -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann

Obee, Daniel

1:01 p.m.

New subject: Otrs 2.2.4 - FAQ

Oracle is right. An according support request has been filed by our technical admin this morning, including the error messages of the log files. I guess the problem will be solved soon. Thanks! Daniel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Shawn Beasley Sent: Freitag, 15. Februar 2008 13:11 To: User questions and discussions about OTRS.org Subject: Re: [otrs] RE: Otrs 2.2.4 - FAQ Hi Daniel, Hi Fabricio,

...

Hi!

Seems to be a bug in the 1.2.8 FAQ package.

We installed the 1.2.8 on our test system and it seems the permissions are not set for a category. Quick check: add a category with permissions, reload as if you wanted to change something - the permissions are gon.

Try the FAQ 1.2.5 (last I know that was flawless) or wait a couple of days. OTRS seems to be working on a new package.

It not only looks like a BUG. I think that it is a bug. But, it seems not to affect MSSQL as I have tested it there and it is working properly.

...

Greetz,

Daniel

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Fabricio Cruz Sent: Donnerstag, 14. Februar 2008 16:32 To: otrs@otrs.org Subject: [otrs] RE: Otrs 2.2.4 - FAQ Importance: High

Yes... exist other things that I can verify?

tks

Fabricio ----- Original Message ----- From: To: Sent: Thursday, February 14, 2008 1:16 PM Subject: otrs Digest, Vol 55, Issue 44

6364

Age (days ago)

6365

Last active (days ago)

List overview

Download

3 comments

3 participants

participants (3)

Fabricio Cruz
Obee, Daniel
Shawn Beasley

RE: Otrs 2.2.4 - FAQ

Fabricio Cruz

Obee, Daniel

Shawn Beasley

Obee, Daniel

tags

participants (3)