
Hello!
I'd like to make an automated Bcc: for every outgoing EMail generated by
OTRS. How can I do that?
--
Alex Povolotsky

Hi, If you take a look at Kernel/Config/Defaults.pm you will find the following: # SendmailBcc # (Send all outgoing email via bcc to... # Warning: use it only for external archive funktions) $Self->{'SendmailBcc'} = ''; Copy this to your Config.pm and configure it... Regards, Markus Rücker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Alex Povolotsky Sent: Monday, April 04, 2005 6:33 PM To: otrs@otrs.org Subject: [otrs] How can I make Bcc:?
Hello!
I'd like to make an automated Bcc: for every outgoing EMail generated by OTRS. How can I do that?
-- Alex Povolotsky
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Hi All, Heres my server Windows 2003 Server SP1 3.0 Ghz P4 1.5 Gigs Ram 200 Gb HD Otrs 1.2.4-01 For Windows Right now I have 14 users and about 20 queues with about 70 tickets, and for some reason apache that came with the windows installer eats up my server memory, right now its using 1.3 gigs itself are there any tweaks to force it to use no more that 384megs of ram Now remember Im a windows guy, and only windows so please be gentle with me all this perl,php,MYSQL and apache stuff is killing me Let me know if you all need to see some of my httpd.conf Thanks Tony Mart Systems Admin Colony On On-Line

On Mon, 2005-04-04 at 12:57 -0400, Tony Mart wrote:
Hi All,
Heres my server
Windows 2003 Server SP1 3.0 Ghz P4 1.5 Gigs Ram 200 Gb HD
Otrs 1.2.4-01 For Windows
Right now I have 14 users and about 20 queues with about 70 tickets, and for some reason apache that came with the windows installer eats up my server memory, right now its using 1.3 gigs itself are there any tweaks to force it to use no more that 384megs of ram Now remember Im a windows guy, and only windows so please be gentle with me all this perl,php,MYSQL and apache stuff is killing me
Apache with mod_perl tends to use immeasurable lots of memory. Consider
limiting number of child to 2-5, and using of some accelerator, such as
squid/oops/apache+mod_accel.
--
Alex Povolotsky

Apache with mod_perl tends to use immeasurable lots of memory. Consider
limiting number of child to 2-5, and using of some accelerator, such as
squid/oops/apache+mod_accel.
--
Alex Povolotsky

Hi
I don't thing you know exactly what you're editing there. Don't set 250
threads/child. Let it stay at 10, or lower it and set the
MaxRequestsPerChild value higher. That will help the load and limit memory
better. If you're currently using mod_perl yoy want to stop that. mod_perl
eats all the memory it can get.
You should probably take a look at http://httpd.apache.org and read up on
how to configure Apache.
Best regards
Are Hoel
Systems Administrator
Telio AS - www.telio.no
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Tony
Mart
Sent: 4. april 2005 19:17
To: 'User questions and discussions about OTRS.'
Subject: RE: [otrs] Apache Using to much memory for Windows
Apache with mod_perl tends to use immeasurable lots of memory. Consider
limiting number of child to 2-5, and using of some accelerator, such as
squid/oops/apache+mod_accel.
--
Alex Povolotsky

I think its running mod_perl I quess I'll have to look at the config file for that But I thought OTRS had to use mod_perl or it doesn't work As for the docs on to configure apache Ive looked there the conf file for the windows version of OTRS is so drascticly different than the linux ones Thanks Tony Mart -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Are Hoel Sent: Monday, April 04, 2005 1:26 PM To: 'User questions and discussions about OTRS.' Subject: RE: [otrs] Apache Using to much memory for Windows Hi I don't thing you know exactly what you're editing there. Don't set 250 threads/child. Let it stay at 10, or lower it and set the MaxRequestsPerChild value higher. That will help the load and limit memory better. If you're currently using mod_perl yoy want to stop that. mod_perl eats all the memory it can get. You should probably take a look at http://httpd.apache.org and read up on how to configure Apache. Best regards Are Hoel Systems Administrator Telio AS - www.telio.no
participants (4)
-
Alex Povolotsky
-
Are Hoel
-
Markus Ruecker
-
Tony Mart