Hello, I am with the OTRS version 2.4.5 installed. When I'm opening called the text "SCALAR (0xba254ee4 *)" appears in the top of the message. What is it and how do I use it? Tks, _________________________________________________________________ Você sabia que o Hotmail mudou? Clique e descubra as novidades. http://www.microsoft.com/brasil/windows/windowslive/products/hotmail.aspx