
X-American School of Warsaw-MailScanner: Found to be clean X-MailScanner-SpamCheck: not spam (whitelisted), SpamAssassin (score=0, required 4) Hi all, I have this problem: I installed otrs 2.0.0 beta 6 from rpm on a redhat 9 system. when i go to http://hostname/otrs/installer.pl, the license agreement shows up (step 1/4). After accepting the agreement nothing changes - the same license agreement page shows up (no error messages). Any suggestions? I had a previous version of otrs on this machine before (1.2), and before installing this new one I uninstalled it and removed everything form /opt/otrs, as well as the otrs database from mysql. What am I doing wrong? Pawel

Hello Pawel, On Thu, Jul 28, 2005 at 02:09:28PM +0200, Pawel Wojnicki wrote:
I installed otrs 2.0.0 beta 6 from rpm on a redhat 9 system. when i go to http://hostname/otrs/installer.pl, the license agreement shows up (step 1/4). After accepting the agreement nothing changes - the same license agreement page shows up (no error messages). Any suggestions?
Sounds like a mod_perl problem. Please check, if modPerl and the CGI package of perl are compartible. If a mod_perl version < 2.x is installed, you should IMHO use CGI.PM < 3.10. For mod_perl versions > 2.x, CGI.pm 3.10 is oK. That are the expiriences I made on debian systems and SUSE, but I never tryed it with FC. Regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
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Christian Schoepplein
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Pawel Wojnicki