Hi, Marco Cintolesi - Sysmic srl schrieb:

Hi, today we upgraded our installation to 5, everything goes smooth but now we can't attach files (not in notes or replies) the error we see when we try to upload the file is: [error] Apache2::RequestIO::read: (104) Connection reset by peer at /opt/otrs/Kernel/cpan-lib/CGI.pm line 1108

we noted also that with very small uploads (a few Kbytes) it works

do you save the articles inside the database? Then maybe maximum packet size of the database has been (re)set to a (too) low value. Many databases do have a rather low maximum size per default. Hope that helps, Susan -- Susan Dittmar, CIO - CCD and CMOS devices EURECA Messtechnik GmbH for science, space and military Eupenerstr. 150 customized and standard parts 50933 Köln - lenses and optical filters Germany - thermoelectric devices - consulting services phone: +49 (0)221 / 952629 - 0 fax: +49 (0)221 / 952629 - 9 email: Susan.Dittmar@eureca.de Handelsreg. Eintrag / Register entry : HRB 28609 Amtsgericht Köln USt.-IdNr. / VAT number : DE 186 063 293 Steuernummer / tax number : 223 / 5805 / 2511 Geschäftsführung / Management : J. Beckers, K. Sengebusch Diese Mitteilung erfolgt vertraulich und nur zur Kenntnisnahme durch die hierfür vorgesehenen Personen. Sollten Sie die Mitteilung irrtümlich erhalten haben, ist jede Weitergabe, Kopie oder Nutzung des Inhalts unzulässig. Bitte benachrichtigen Sie in diesem Fall den Absender und löschen Sie diese Nachricht und alle Anhänge dazu unverzüglich. This message is confidential and intended only for the exclusive use by particular persons. If you have received it by mistake, any review, copying, use or dissemination in whole or in part is strictly prohibited. Please notify the sender and delete this message and all its attachments from your system.