
When a customer uses the customer.pl interface I have some questions. 1. Anyone have any idea where to look to customize the Company name/Logo, all that sort of junk? 2. Most importantly, when a new customer signs up, requests lost password, anything that uses a customer notification via the customer.pl page, sends from an email address I cannot seem to change. Example below: From: admin@example.com [mailto:admin@example.com] Sent: Tuesday, April 18, 2006 3:45 PM To: jprice@onebox.com Subject: New OTRS Password! Hi James, you or someone impersonating you has requested to change your OTRS password. New Password: U4z9&FMN http://yourhost.example.com/otrs/customer.pl Your OTRS Notification Master I cannot find the system email address anywhere of admin@example.com. The admin user is configured and when I email the queue, notifications for tickets work fine from the correct address. Any help is appreciated. J

Hi James, On Tue, Apr 18, 2006 at 04:19:03PM -0500, James Price wrote:
When a customer uses the customer.pl interface I have some questions.
1. Anyone have any idea where to look to customize the Company name/Logo, all that sort of junk?
See the CustomerHeader*.dtl and CustomerFooter*.dtl files in Kernel/Output/html/sTANDARD.
J
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participants (2)
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Christian Schoepplein
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James Price