You might want to take a look at... http://opar.perl-services.de/bin/index.cgi/package/R/RE/RENEEB/TicketTemplat... Steve On 18 November 2011 22:07, Jean BROW wrote:

Hi all,

I want to create a response template thats include date and time when the template was sent. Example:

Dear customer,

We confirm that you have been deleted DD.MM.YYY at 19:01 time.

What can I use on the template to get this? Anyone know? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs