Ticket header disappears from Overview when cutsomer adds a comme nt
28 May
2004
28 May
'04
1:38 p.m.
When a customer adds a comment to the thread of a ticket he has created, the ticket header appears empty in the Ticket Overview screen. Seems like faulty behaviour to me. Any ideas on how to avoid that? Thanks Stig Rasmussen
29 May
29 May
10:36 a.m.
New subject: Ticket header disappears from Overview when cutsomer adds acomme nt
On Friday, May 28, 2004 3:38 PM
Stig Graasbøl Rasmussen
When a customer adds a comment to the thread of a ticket he has created, the ticket header appears empty in the Ticket Overview screen. Seems like faulty behaviour to me. Any ideas on how to avoid that?
Sorry, but what exactly do you mean by 'comment'? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Stig Graasbøl Rasmussen