Hi, On Thursday 19 February 2004 02:17, Manuel Marin Garcia wrote:

Please help! When there is an owner change or state update in any ticket. The use never get a notification. Checking the system log I see error Can't get ArticleID from INSERT!. Please help!

Fetch Kernel/System/Ticket/Article.pm version >= 1.51 from CVS, it is fixed there (http://bugs.otrs.org/show_bug.cgi?id=319 and 324, 325). Stefan -- Stefan Schmidt Email: jsj@jsj.dyndns.org