we are receving mail in OTRS inbox with the time delay of minimum 7 minutes. Is there anyway of reducing this time delay.

crontab -u otrs -e Search for this line: */10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null The first number is the minutes. "*/10" means it runs every 10 minutes. I have changed ours to "*/2" which means every two minutes. You can also just put "*" and the job will run every minute. -- Lars