Bhushan Badgujar wrote on Mon, Mar 30, 2009 at 12:02:07PM CEST:

How to configure my smtp authentication in otrs

There is a nice hint in the OTRS handbook [1]: The sendmail settings for a smarthost can be configured either via the graphical administration frontend (Framework::Core::Sendmail) or via Kernel/Config.pm: # SendmailModule $Self->{"SendmailModule"} = "Kernel::System::Email::SMTP"; $Self->{"SendmailModule::Host"} = "mail.example.com"; $Self->{"SendmailModule::AuthUser"} = ""; $Self->{"SendmailModule::AuthPassword"} = ""; You just need to add these lines to your Kernel/Config.pm file and adjust the settings for Host, AuthUser and AuthPassword. [1] http://doc.otrs.org/2.3/en/html/c1308.html#email-sending-smtp Kind regards Frank Wall