no mail exchanger found error
Hello, I'm running OTRS 2.0 on a SuSE Linux system. When I go in to the new ticket web page and search on a customer, I get the following error: customer@company.com (no mail exchanger (mx) found!) I googled this and couldn't find anything useful. Is this a bug? How do I go about diagnosing and fixing this? Thanks, Braun Brelin
Hi Brelin,
I'm running OTRS 2.0 on a SuSE Linux system. When I go in to the new ticket web page and search on a customer, I get the following error:
customer@company.com (no mail exchanger (mx) found!)
I think OTRS checks whether the entered customer mail-address seems to be valid through checking whether a MX-DNS-record could be found. To turn off this behaviour, set Framework -> Core: CheckMXRecord = No
Braun Brelin
Bye, Alex
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Alexander Scholler -
Braun Brelin