Hi Roy, actually ACL should be called (and is called in the code) TicketACL, so there is no function down to articles unfortunately, not to config items, changes, workorders, faq items, etc. This might change in a future version. On 30.11.2011, at 07:28, Roy Kaldung wrote:

Is it possible to use ArticleType in an ACL? I'd like to prevent note-external for specific user.

-- Cheers, Nils http://webint.cryptonode.de / a Fractal project