oops... sorry about that..... On Wed, 2004-01-28 at 14:55, Robert Kehl wrote:

On Wednesday, January 28, 2004 1:24 PM Hans Scheffers wrote:

...

When a ticket arrives in the queue, you get a few option, like lock, priority a.s.o. Is it possible to add a move option to move the mail to another queue, without having to zoom the ticket (this could be very nice with spam

You probably use the "Lite" View of the available QueueViews. Switch to "Standard", and it'as there.

hth,

Robert Kehl

-- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ -- Hans Scheffers