Hi, Is there is any other way to send a email notification to the concern agent when the pending time reached. PendingJobs.pl is sending notification whenever the script invoked. Can this script be used when the pending time is reached? If so, how? Regards, Domnic _________________________________________________________________ Strike the right balance! News, gossip n fundas! http://www.msn.co.in/women/ Get it all at MSN Women!
On Wednesday, April 21, 2004 2:46 PM
Domnic Vijay
Is there is any other way to send a email notification to the concern agent when the pending time reached. PendingJobs.pl is sending notification whenever the script invoked. Can this script be used when the pending time is reached? If so, how?
I don't get you here. PendingJobs.pl is called via a Cron.sh or maybe manually. What's the problem? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Domnic Vijay -
Robert Kehl