New ticket notification in cell phone as SMS
Hi eveybody I do have a new requirement with otrs. I would like to send a SMS to an agent's cellphone when a new ticket is delivered to his queue. I dont know whether it is possible with OTRS 2.0.4. Does anybody go across with same requirement. Please help -- Greetings... ___________________________ Bipin Das Spectrum Softtech Solutions, 0484-4082000
I do have a new requirement with otrs. I would like to send a SMS to an agent's cellphone when a new ticket is delivered to his queue. I dont know whether it is possible with OTRS 2.0.4. Does anybody go across with same requirement. Please help
It is very simple. version 1: Plug any mobile phone to OTRS server, and install email2sms gateway software. version 2: Ask your mobile phone provider, is there any service? -- Valkai Jozsef +36 70 36 28 147 jvalkai@gmail.com lat:N 47° lon:E 19°
Hi, We are using this with an email to sms-gw from our mobile provider. Hope this helps Thomas -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von BipinDas Gesendet: Donnerstag, 19. Oktober 2006 16:10 An: User questions and discussions about OTRS.org Betreff: [otrs] New ticket notification in cell phone as SMS Hi eveybody I do have a new requirement with otrs. I would like to send a SMS to an agent's cellphone when a new ticket is delivered to his queue. I dont know whether it is possible with OTRS 2.0.4. Does anybody go across with same requirement. Please help -- Greetings... ___________________________ Bipin Das Spectrum Softtech Solutions, 0484-4082000 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
participants (3)
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BipinDas -
Jozsef Valkai -
Kaiser Dr., Thomas (LfStaD)