Yes, I can get to the Package Manager repository list. I have two system: a) development system with otrs 2.4.2 and the Dashboard News works fine p) production system with otrs 2.4.3 and the Dashboard News doesn't work On both I have configured Core::WebUserAgent with my http proxy. Thanks ahead of time! Roberto Lucarelli LOQUENDO S.p.A. Via Arrigo Olivetti, 6 I - 10148 TORINO tel: + 39 011 2913464 cell: + 39 331 6037972 fax: + 39 011 2913199 e-mail: mailto:roberto.lucarelli@loquendo.com url: http://www.loquendo.comhttp://www.loquendo.com/