In new verison, when I logon in the system, I could not see any queue view information for below error information Software error: Can't use an undefined value as an ARRAY reference at C:/OTRS/otrs//Kernel/Modules/AgentTicketQueue.pm line 584. For help, please send mail to the webmaster (admin@your-domain.com), giving this error message and the time and date of the error. _________________________________________________________________ 与联机的朋友进行交流，请使用 MSN Messenger: http://messenger.msn.com/cn