
I enter the system with my user (I have admin privileges). I go to Admin->Sysconfig I cannot open the config page: the message "Page cannot be displayed" appear. Could you help me, please? I've been testing OTRS for months; now I am setting up production environment. I haven't had this message in test. Thanks in advance, Erika Barausse Sistemi Informativi - Area Applicativa Forall Confezioni S.p.A. Via F.Filzi, 34 - Quinto Vicentino(VI) Tel. 0444 - 356096 e-mail: ebarausse@palzileri.com

Ciao Erika,
Is this the only message displayed ? have you seen some other log file
(apache or messages or anything else) ?
MV
On Mon, Nov 2, 2009 at 4:34 PM, Barausse Erika
I enter the system with my user (I have admin privileges).
I go to Admin->Sysconfig
I cannot open the config page: the message “Page cannot be displayed” appear.
Could you help me, please?
I’ve been testing OTRS for months; now I am setting up production environment. I haven’t had this message in test.
Thanks in advance,
Erika Barausse
Sistemi Informativi - Area Applicativa
Forall Confezioni S.p.A.
Via F.Filzi, 34 – Quinto Vicentino(VI)
Tel. 0444 - 356096
e-mail: ebarausse@palzileri.com
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I had a similar problem because of character encoding; what character encoding are you using? I had to change mine to iso-8859-15 for the Sysconfig page to display Michael
participants (3)
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Barausse Erika
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Marco Vannini
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Michael Mayaka