How can I disable CustomerCompanySupport
How do I disable the Company Tickets module from the Customer's Ticket? I can disable the module from an admin perspective, via SysConfig ==> Frontend::Admin::ModuleRegistration <http://srvcustcare.calpont.com/otrs/index.pl?Action=AdminSysConfig&Suba ction=Edit&SysConfigSubGroup=Frontend::Admin::ModuleRegistration&SysConf igGroup=Framework> ==> Frontend::Module###AdminCustomerCompany but can't seem to find this configuration setting for the Customer Ticket. It seems logical to have such a setting under SysConfig ==> Frontend::Customer::ModuleRegistration <http://srvcustcare.calpont.com/otrs/index.pl?Action=AdminSysConfig&Suba ction=Edit&SysConfigSubGroup=Frontend::Customer::ModuleRegistration&SysC onfigGroup=Ticket> but there is not. Please help! Tina Kerr Manager, Production Support Office: 214-618-9540 Mobile: 303-884-0058 tkerr@calpont.com mailto:tkerr@calpont.com +++++CONFIDENTIALITY NOTICE+++++ The information in this email may be confidential and/or privileged. This email is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this email and its attachments, if any, or the information contained here in is prohibited. If you have received this email in error, please immediately notify the sender by return email and delete this email from your system.
Hello Tina;
I would like to know if you resolved your problem, because i need to show
all the ticket for my user's. I already configured this option
(Frontend::Module###AdminCustomerCompany)
and the ticket didn't appear...
2008/8/27 Tina Kerr
How do I disable the Company Tickets module from the Customer's Ticket? I can disable the module from an admin perspective, via SysConfig è Frontend::Admin::ModuleRegistrationhttp://srvcustcare.calpont.com/otrs/index.pl?Action=AdminSysConfig&Subaction... è Frontend::Module###AdminCustomerCompany but can't seem to find this configuration setting for the Customer Ticket.
It seems logical to have such a setting under SysConfig è Frontend::Customer::ModuleRegistrationhttp://srvcustcare.calpont.com/otrs/index.pl?Action=AdminSysConfig&Subaction...but there is not.
Please help!
Tina Kerr
Manager, Production Support
Office: 214-618-9540
Mobile: 303-884-0058
tkerr@calpont.com
*+++++CONFIDENTIALITY NOTICE+++++*
The information in this email may be confidential and/or privileged. This email is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this email and its attachments, if any, or the information contained here in is prohibited. If you have received this email in error, please immediately notify the sender by return email and delete this email from your system.
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-- Pedro Rômulo Linux User #466010 RHCE - Red Hat Certified Engineer RHCT - Red Hat Certified Technician MCSA - Microsoft Certified Systems Administrator Analista de Infra Estrutura e Suporte Superintendência de Recursos Hídricos - SRH Tel: (71) 3116-3257 / (71)91187146 | E-mail: pedro.romulo@gmail.com
participants (2)
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Pedro Romulo -
Tina Kerr