Trying to access the package mangager

27 Apr
2006
27 Apr
'06
3:51 p.m.
When I try to access the package manager I receive: Software Error: ERROR: Need write permission in OTRS home Try: $OTRS_HOME/bin/SetPermissions.sh !!! I am running SuSE10 DVD 64bit. I have ran the script SetPermissions.sh as root the following: cd /opt/otrs/bin ./SetPermissions.sh /opt/otrs otrs wwwrun root www So what do I need to do here. If there is a manual way I can set the file permissions to fix this that will be fine. What specific directory does the package manager need write access to? And what user needs to have access to it? Thanks in advance, Cliff
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