Hi julian, Did you already try the chown command? Probably because it's in a users personal directory the group www-data can access /home/otrs. you give rights on a higher level. Try: chown otrs:www-data -R /home/otrs/ Hope it works! Best, Dave On 14 dec 2009, at 16:09, Julian Junge wrote: Dear community, I have a sever problem with my otrs installation, due to a reconfiguration of a server I had to move my otrs home dir from /opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error message once I call it up. Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied Try: $OTRS_HOME/bin/SetPermissions.pl !!! The problem is that executing ./SetPermissions.pl /home/otrs/www/otrs otrs www-data www-data www-data only sets the Owner to OTRS all the rest stays NoGroup whereby I want it to be www-data. Thank You very much for your assitance!!! -- Julian --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/