Hi all, everytime someone sends a message to my otrs system, I get some messages in my procmail log file telling me that the message can't not be locked. I think it needs to lock in case that someone else sends another message at the same time due to not have identical IDs. However, another line seems to unlock it. I am a little bit confused and I don't know if it is something I have to worry about or it is fine. Can someone let me know what is happening here or giving me some directions what to check? Thanks everyone, Xavi

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>>> procmail: Couldn't determine implicit lockfile from "/opt/otrs/bin/PostMaster.pl" procmail: Locking ".lock" procmail: Executing "/opt/otrs/bin/PostMaster.pl" Can't set file lock (/opt/otrs/var/log/TicketCounter.log): No locks available at /ebi/otrs/Kernel/System/Ticket/Number/DateChecksum.pm line 72. procmail: [2268] Fri Jan 21 17:22:33 2005 procmail: Assigning "LASTFOLDER=/opt/otrs/bin/PostMaster.pl" procmail: Unlocking ".lock" procmail: Notified comsat: "otrs@:/opt/otrs/bin/PostMaster.pl" From xavi@ebi.ac.uk Fri Jan 21 17:22:31 2005 Subject: friday3 Folder: /opt/otrs/bin/PostMaster.pl

-- Xavier Fustero Benavent Work: +44(0)1223 494664 Systems Unix Administrator Fax: +44(0)1223 494468 EMBL-European Bioinformatics Institute (EBI). Wellcome Trust Genome Campus