Hi Dave, On Thu, May 01, 2003 at 12:08:02PM -0400, DTerrell@Delphi-Tech.com wrote:

I've done a search on the list about attachments, and it seems I'm the only one...where are the attachments stored _exactly_? A lot of people at my company like to attach screen shots, and since we haven't yet addressed the default they use bitmaps which are rather large. I may have some issues addressing these attachments...

There are two ticket backends. Database (default) and filesystem (see: http://doc.otrs.org/1.1/html/performance-tuning.html -> TicketStorageModule). DB: Table article_attachment. FS: $OTRS_HOME/var/article/$Year/$Day/$ArticleID/

-Dave

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.