
Hello all, We've installed OTRS 2.4.6 on Fedora and works fine, but after a while I added some attachement via the admin menu and assigned it to the default empty answer. But now if I want to delete this attachement, I got the following error: Error: Invalid Challenge Token! Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Thu Feb 4 17:13:22 2010 Message: Invalid Challenge Token! Traceback (14212): Module: Kernel::Output::HTML::Layout::ChallengeTokenCheck (v1.176.2.14) Line: 1328 Module: Kernel::Modules::AdminAttachment::Run (v1.21) Line: 133 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 Any idea, what could be happen, maybe permission problems? Any help is welcome! -- Met vriendelijke groet/kind regards, Dennis Feijen

Hi Dennis,
Actually it's a known bug in OTRS:
http://bugs.otrs.org/show_bug.cgi?id=4658 - you can subscribe to the
bugzilla to be kept up-to-date with the progress on that one.
You can however set attachments to "Invalid", or re-use them, as a
workaround in the mean time.
Kindest regards,
--
Michiel Beijen
R&D
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On Fri, Feb 5, 2010 at 8:49 PM, Dennis Feijen
Hello all,
We've installed OTRS 2.4.6 on Fedora and works fine, but after a while I added some attachement via the admin menu and assigned it to the default empty answer. But now if I want to delete this attachement, I got the following error:
Error: Invalid Challenge Token!
Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Thu Feb 4 17:13:22 2010
Message: Invalid Challenge Token!
Traceback (14212): Module: Kernel::Output::HTML::Layout::ChallengeTokenCheck (v1.176.2.14) Line: 1328 Module: Kernel::Modules::AdminAttachment::Run (v1.21) Line: 133 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
Any idea, what could be happen, maybe permission problems?
Any help is welcome!
-- Met vriendelijke groet/kind regards,
Dennis Feijen --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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participants (2)
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Dennis Feijen
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Michiel Beijen