Below is a message from one of my users. I disagree with his comments on OTRS usability, but while I found how to find all tickets (find * in Ticket), I see it would be nice to see ticket start dates in the search results list. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com ------ Forwarded Message Date: Mon, 13 Sep 2004 09:47:29 -0700 Subject: Re: VideoStrobeEffect len issues... I would try the OTRS search myself, but that program is impossible. Gee, it would even be nice to have a raw listing of ALL entries... then maybe I could find something in the list w/ the right date. ------ End of Forwarded Message