Hi!

What does this error mean: Software error: Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2138.

If you just have a fresh installation on a different directory then /opt/otrs... set manually in ...otrs/Kernel/Config.pm After: package Kernel::Config; sub Load { my $Self = shift; # ---------------------------------------------------- # # ---------------------------------------------------- # # # # Start of your own config options!!! # # # # ---------------------------------------------------- # # ---------------------------------------------------- # This line: $Self->{Home} = '/yourpath/otrs'; Gregor Armann