Hello, Im currently trying out OTRS on RedHat 9.0 (otrs-1.1.2-01.i386.rpm) with Apache 2.0.40 and it works great! However I would like to change the Apache Alias from /otrs to /support/helpdesk. How can I do this? I have browsed previous postings, where one included adding a line to Kernel/Config.pm but this doesn't seem to have any effect. Thanks in advanced for your help. Best regards, John
Hi John, On Thu, Jun 19, 2003 at 03:51:15PM +0100, John Swarbrick wrote:
Im currently trying out OTRS on RedHat 9.0 (otrs-1.1.2-01.i386.rpm) with Apache 2.0.40 and it works great! However I would like to change the Apache Alias from /otrs to /support/helpdesk. How can I do this?
I have browsed previous postings, where one included adding a line to Kernel/Config.pm but this doesn't seem to have any effect.
It's a webserver config option.
Edit this file: /etc/httpd/conf.d/otrs.conf
[...]
ScriptAlias /support/helpdesk/ "/opt/otrs/bin/cgi-bin/"
# ...
John
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier
participants (2)
-
John Swarbrick -
Martin Edenhofer