Can we allow customers to select any services when customer account is maintained in LDAP?

Hi all, Can we allow customers to select any services? We would like to let all customers to select any service in ticket submission. Customer account is from LDAP. It is cumbersome to grant services for every customer. Is there any easy way for us to let all customers to select any services? Thank you! -- Best regards, Edmond Chan

Hi Edmond, yes there is a way to do this. Have a look in the Admin-Menu [ Customer Users <-> Services ]. There you can either assign services to selected customers, or you can define them as default services for every customer. Best regards, Udo On 21.04.2010 16:02, Edmond Chan wrote:
Hi all,
Can we allow customers to select any services?
We would like to let all customers to select any service in ticket submission. Customer account is from LDAP. It is cumbersome to grant services for every customer. Is there any easy way for us to let all customers to select any services?
Thank you!
-- Best regards,
Edmond Chan

Awesome!!
Thanks Udo!
On Wed, Apr 21, 2010 at 10:05 PM, Udo Bretz
Hi Edmond,
yes there is a way to do this.
Have a look in the Admin-Menu [ Customer Users <-> Services ]. There you can either assign services to selected customers, or you can define them as default services for every customer.
Best regards, Udo
On 21.04.2010 16:02, Edmond Chan wrote:
Hi all,
Can we allow customers to select any services?
We would like to let all customers to select any service in ticket submission. Customer account is from LDAP. It is cumbersome to grant services for every customer. Is there any easy way for us to let all customers to select any services?
Thank you!
-- Best regards,
Edmond Chan
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-- Best regards, Edmond Chan
participants (2)
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Edmond Chan
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Udo Bretz