Hi Mike, I'm not sure how some browsers will interpret pressing return after doing some input in the username or password field. It may be that submits, too. That's why I supposed an overlay-div. Cheers Jan Dreyer -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen Sent: Friday, June 10, 2011 2:59 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Firefox does not remember otrs agent password Hi Jan, I guess it would be enough to just disable the login button, right? -- Mike On Fri, Jun 10, 2011 at 14:08, wrote:

Hi,

I suspect it to be a bug by design: The input fields of the OTRS login (Username and Password) have the readonly-tag by default; a JavaScript disables this later. I think this is to avoid someone entering the ticket system without JavaScript being turned on. Firefox obviously ignores input fields with "readonly" set for auto fill, and does not interpret the JavaScript-changed code.

Maybe it would be easier to put an overlay-div atop of the login-form, and set that one to display:none with JavaScript?!

Indeed if I tamper with the code and remove that "readonly="readonly" from Login.dtl, auto fill works ...

Cheers Jan Dreyer

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Charles Sent: Thursday, June 09, 2011 2:40 PM To: otrs@otrs.org Subject: Re: [otrs] Firefox does not remember otrs agent password

On 09/06/11 17:30, otrs-request@otrs.org wrote:

...

Date: Wed, 08 Jun 2011 10:45:21 -0400 From: "LQ Marshall" Subject: Re: [otrs] Firefox does not remember otrs agent password To: "User questions and discussions about OTRS." Message-ID:<4fqagptea1axslrxabyvva3j.1307544321280@email.android.com> Content-Type: text/plain; charset=utf-8

...

...

http://kb.mozillazine.org/Password_only_filled_after_entering_user _ name

Have you checked the mozilla website to see if any of the fixes listed address the problem? I was unaware of the javascript component.

Where it is likely possible to edit the OTRS login code to restore the password save feature, it seems that this is something that Mozilla should be addressing? Hello :-)

Yes -- I checked that.

BTW I found one more site that Firefox does not complete the username/password for. In this case it doesn't offer to remember it, either. The site is http://my.pogoplug.com/pickup/<UID> where I cannot give the UID because it is personal. That site uses JavaScript too.

IDK enough about this issue to know if it is an OTRS issue, a Firefox issue or an OTRS-Firefox interaction issue.

Best

Charles --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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