otrs::itsm and otrs:sirios used at the same time ?

hy all, is it possible to have on the same otrs instance, the itsm and the sirios module installed ? what i mean is something like otrs+itsm+sirios on the same box, all installed together. i had installed once otrs+itsm on a box and otrs+sirios on another, but i'm just thinking on how to do otrs+itsm+sirios on the same box :-) Thanks, Rachid PS: can't wait to see sirios module and itsm module ported to otrs 2.4 framework :-)

Hi Rachid, yes, it's possible. Both are addons to OTRS and can be installed together (via package manager). PS: I recomment to not use the SIRIOS-Base package in this case. It brings a cutting down of user permission (role selection of one role after login). IMO is it not useful for ITSM. Anyway, every other SIRIOS-Module can be used. -Martin On Jul 23, 2009, at 09:38 , Rachid Zarouali wrote:
hy all, is it possible to have on the same otrs instance, the itsm and the sirios module installed ? what i mean is something like otrs+itsm+sirios on the same box, all installed together.
i had installed once otrs+itsm on a box and otrs+sirios on another, but i'm just thinking on how to do otrs+itsm+sirios on the same box :-)
Thanks,
Rachid PS: can't wait to see sirios module and itsm module ported to otrs 2.4 framework :-)
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
-- -Martin OTRS AG Europaring 4 94315 Straubing Deutschland T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505 Chairman of the Supervisory Board: Burchard Steinbild Executive Board: André Mindermann (CEO), Martin Edenhofer NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
participants (2)
-
Martin Edenhofer
-
Rachid Zarouali