Dear; i got otrs running for a few days, after that periode i noticed that my system was running SLLLOWWW .. so i ran 'top' and noticed that mysql was eating about 50% of my cpu resources ( both CPU'S) .. i can't imagine that otrs would need that processing power to read it's tickets.. anyone else had this problem in the past ? -- Best regards, Danny mailto:dannyz@belgonet.com belGOnet.com a Euro-pictures division - internet solutions place princesse elisabeth 9/11 - 1030 Brussels - Belgium Tel : +32-(0)2-215.67.65 - Fax : +32-(0)2-215.66.65