
Hi otrs ppl, Anyone knows a way to merge several (>2 tickets) using the current API (OTRS 2.3) ? I think that on the next releases of OTRS, a nice enhancement would be passing MergeTicketID as an array, like this: $CommonObject{TicketObject}->TicketMerge( MainTicketID => 3404, MergeTicketID => qw(3405 3406), UserID => 3, ); That shouldn't break backwards compatibility and I think it's a good feature. The reason I've asked on this ML first before opening a bug is that I want to ask if there's another function/way of doing that I could be ignoring on the current API. If there's no such method, I will take pairs of tickets and I'll merge all of them after several calls to TicketMerge(). Regards, Roman
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