Dear All, We are using OTRS 2.1.4, postresql, and postmaster.pl script fot incoming email/tickets. Can somebody tell me, why does otrs corrupt attachment in incoming emails? I tried a lof of times, and I am sure postmaster.pl script is the murder! I send email with attachment to OTRS, and when I open file in the ticket, it is invalid! -- Valkai Jozsef +36 70 36 28 147 valkaij@externet.hu jvalkai@gmail.com lat:N 47° lon:E 19°
Hi,
We are using OTRS 2.1.4, postresql, and postmaster.pl script fot incoming email/tickets. Can somebody tell me, why does otrs corrupt attachment in incoming emails? I tried a lof of times, and I am sure postmaster.pl script is the murder!
I send email with attachment to OTRS, and when I open file in the ticket, it is invalid!
I have a similar problem (Win2003, MSSQL 2005). I traced it down to the settings of the DefaultCharset. I guess you use utf-8. Try iso-5589-1 instead. It would be helpful for me, to eliminate the OS and DB as possible reasons for this behaviour. BR Jan
I have a similar problem (Win2003, MSSQL 2005). I traced it down to the settings of the DefaultCharset. I guess you use utf-8. Try iso-5589-1 instead. It would be helpful for me, to eliminate the OS and DB as possible reasons for this behaviour.
It is not helpful, because our database charset is utf-8, and with this charset I have got a lot of error. Could somebody tell me, is there any option to change charset encoding/decoding to ONLY attachments? -- Valkai Jozsef +36 70 36 28 147 valkaij@externet.hu jvalkai@gmail.com lat:N 47° lon:E 19°
participants (2)
-
Jan Dielewicz -
Jozsef Valkai