error Message: No StateID!!!, Message: Need TicketID!

Hello, I'm getting this error when i want to get a automatic reply. Any help would be appreciated. Greets Tim ERROR: OTRS-PM3-10 Perl: 5.8.0 OS: linux Time: Mon Mar 15 09:40:01 2004 Message: No StateID!!! Traceback (16725): Module: Kernel::System::Ticket::CreateTicketDB (v1.69) Line: 235 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 162 Module: Kernel::System::PostMaster::Run (v1.40) Line: 246 Module: main::FetchMail (v1.11) Line: 169 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.11) Line: 106 ERROR: OTRS-PM3-10 Perl: 5.8.0 OS: linux Time: Mon Mar 15 09:40:01 2004 Message: Need TicketID! Traceback (16725): Module: Kernel::System::Ticket::Article::CreateArticle (v1.49) Line: 47 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 206 Module: Kernel::System::PostMaster::Run (v1.40) Line: 246 Module: main::FetchMail (v1.11) Line: 169 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.11) Line: 106

On Friday, March 19, 2004 10:01 AM
Tim Wunnink
Hello, I'm getting this error when i want to get a automatic reply. Any help would be appreciated. Message: No StateID!!! Message: Need TicketID!
Did you upgrade an installation and forgot to run the DBupdate-script? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Robert Kehl
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Tim Wunnink