Hi, it's possible to assign messages to queues using a content filetring system? For example, if the subject contains the word "fly" assign to queue "plane problems". Otherwise, where and how can I modify the scripts to do that? Thank's a lot Romano trampus University of Trieste
Hi Romano, On Tue, Apr 06, 2004 at 10:25:05AM +0200, trampus wrote:
it's possible to assign messages to queues using a content filetring system? For example, if the subject contains the word "fly" assign to queue "plane problems".
Otherwise, where and how can I modify the scripts to do that?
Yes. For example with existing OTRS-PostMaster filters: http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html
Romano trampus University of Trieste
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