2.4.3: forwarding a ticket -> attachments are lost
Is this is known issue? If I forward a ticket, the attachment isn't forwarded too. Seems OK with .jpg, but .msi or .dll is missing. Is this a bug, some attachment types restricted, or a problem specific to my installation? Any ideas? I thought I read about this recently, but having done a search I can't find any info. Kind Regards, Andrew Glossop
found it! problem already solved :) http://bugs.otrs.org/show_bug.cgi?id=4073 ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Glossop, Andrew Sent: 26 August 2009 16:43 To: User questions and discussions about OTRS. Subject: [otrs] 2.4.3: forwarding a ticket -> attachments are lost Is this is known issue? If I forward a ticket, the attachment isn't forwarded too. Seems OK with .jpg, but .msi or .dll is missing. Is this a bug, some attachment types restricted, or a problem specific to my installation? Any ideas? I thought I read about this recently, but having done a search I can't find any info. Kind Regards, Andrew Glossop
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Glossop, Andrew