Hi there, I have just installed OTRS v2-beta4 on Fedora 3. Installation looked normal but OTRS would not connect. Database was created OK. OTRS user can access DB. Permissions look OK. After running CheckDB.pl following error was reported: Invalid argument at /opt/otrs/Kernel/System/Log.pm line 79, <PRODUCT> line 4. Any ideas? Ivica
Hi Ivica, On Sat, Jul 09, 2005 at 01:17:33AM +0800, Ivica Mustapic wrote:
I have just installed OTRS v2-beta4 on Fedora 3. Installation looked normal but OTRS would not connect.
Database was created OK. OTRS user can access DB. Permissions look OK.
After running CheckDB.pl following error was reported: Invalid argument at /opt/otrs/Kernel/System/Log.pm line 79, <PRODUCT> line 4.
Any ideas?
What happens, if you go to http://your-otrs-host.tld/otrs/index.pl Do you get any error message? Normaly the DB is connected already if this page is loaded. Which database do you use? What database specific settings do you have in your Config.pm file? Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
On Mon, 11 Jul 2005 09:20 pm, Christian Schoepplein wrote:
What happens, if you go to
http://your-otrs-host.tld/otrs/index.pl
Do you get any error message? Normaly the DB is connected already if this page is loaded.
Which database do you use? What database specific settings do you have in your Config.pm file?
Christian, Thanks for the prompt answer, the issue was resolved just by restarting my system. Should have tried that first. ;) Regards, Ivica
participants (2)
-
Christian Schoepplein -
Ivica Mustapic